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Post in Customer Support
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UnaGrace
NEWCOMER II
‎03-06-2021 10:57 AM
‎03-06-2021 10:57 AM

Free sample not included

Some of my orders only had one or no samples at all that I chose for my order. How do I check why?

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3 Replies
3 Replies
AnonymousInsider
‎03-06-2021 01:38 PM
‎03-06-2021 01:38 PM

Re: Free sample not included

I placed 2 separate orders.... and neither order had any of the free samples either...

I'm a #newbie @sephora... these were the first orders I've ever placed with Sephora.. #free #samples #Sephoraexperience

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1 Reply
LaurieBT
MOD
‎03-06-2021 01:44 PM
‎03-06-2021 01:44 PM

Re: Free sample not included

Hi @Anonymous,

 

I'm sorry about this! I'll send you a message shortly.

 

Warm regards,

Laurie

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DaneeBT
MOD
‎03-06-2021 11:00 AM
‎03-06-2021 11:00 AM

Re: Free sample not included

Hi @UnaGrace,

 

Sorry to hear that! I'm sending you a PM.

 

Always,

Danee

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  • ‎03-06-2021 10:57 AM
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