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Post in Customer Support
TNSCooper
NEWCOMER I Rouge
‎12-29-2017 07:22 PM
‎12-29-2017 07:22 PM

Free Samples missing from orders

My last two orders haven’t had the free samples, I have one more coming this week and it will probably be the same. How do I get my samples?
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MeganBT
ALUM II Insider
‎12-30-2017 02:34 PM
‎12-30-2017 02:34 PM

Re: Free Samples missing from orders

Hi @TNSCooper, 


While samples may be substituted, they should not be missing from your orders and I'm sorry to hear this has happened. I will send you a private message to help. 

 

All my best, 

 

Megan 

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  • ‎12-29-2017 07:22 PM
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