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Post in Customer Support
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Free Birthday Gift Dissapointment

What is happening to the birthday rewards program?? My birthday was last Wednesday. This is the first year that no store (and I called ALL of them) in my area had NO birthday gifts. And none of them know if they will receive any for the remainder of this year. The option I wanted (gucci signature scents) is not available online PLUS I would have to spend money just to order online. The 250 points is also useless because everything I use the points for (100 rewards) is NEVER available either!! What (tf) is happening to your rewards program!?? Buying makeup is expensive, but I’m actually starting to question what’s the point to purchase from Sephora when the perks that were appealing are no longer available because everything is always out of stock? 

Re: Free Birthday Gift Dissapointment

I am feeling the same! My birthday was November 3 and check every day for Gucci and my local store has ZERO options. Now I only have a few days left so have to choose something I don't want AND have to make an online purchase to get it. Yes lots more going downhill with sephora lately than just the birthday gift. Disappointing 

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