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Post in Customer Support
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Foundation error.

I have previously purchased two foundations online. And after using them once they just aren’t a perfect match to my skin color is there a way i can return for a color change or in-store credit if i no longer have my receipt. Thanks !

RE: Foundation error.

When exchanging do i need to have the original box it came in as well ?

Re: RE: Foundation error.

No, you don't need the box. If you no longer have the original order summary, you can print a copy from your online account. 

Re: Foundation error.

Hi @yesitsmeleee They can be mailed back to us within 90 days of purchase or returned/exchanged in your nearest store. 

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