Foundation Shade

[Jazzy011005]

Hello! Sephora inside a Jcpenny near me, gave me my wrong foundation shade even though they helped me. I was just wondering if I could get a refund or exchange it for a different shade.

[RaquelBT]

Hi @Jazzy011005,

I'm sorry to hear this! All of our store returns are at our store's discretion so I recommend contacting your local store directly so a Cast Member can best assist! You have 60 days to return or exchange within the original purchase date along with a receipt (in the US). For more information regarding our Return Policy, please click this link here > https://www.sephora.com/returns-exchanges. I hope this information helps. 🙂

Best Regards,

❤️ Raquel