Foundation Appointment

[scarletb]

I'm confused... didn't they used to have appointments specifically to have a sephora artist help you pick out a foundation ... I don't see that listed anymore.  I know that they stopped complimentary makeovers for rouge with a $50 purchase (which is also very upsetting by the way...) but I don't even see the free consultation type appointments to help select a foundation! I do see something about a personal shopper but they don't even offer it at any of my stores near by! Appointments are available for the paid makeovers though..... 

[keelybt]

@scarletb We do not have a specific appointment for this service, but your store should able to assist you with finding your best match. 

[scarletb]

@keelybt  But I have had one before.. and they keep it in your account as the recommended options etc.... they just got rid of it?

[scarletb]

@keelybt in fact, all of my recommendations are no longer there

[keelybt]

@scarletb Sorry for the confusion! You do not need an appointment to be color matched to a foundation. The Beauty Advisor that assists you can save your match to your account. 

[scarletb]

@keelybt ok, they must have changed that then because I had a scheduled "MAKEUP MINI: Find Your Foundation
Private 15-minute session" in January 2020.  Do you know why all of my beauty recommendations are no longer saved in my account?