Forgot to apply promo code in purchase

[PapaKarl24]

Hi! Right now there is a 4x points on shampoo and conditioner products. I just places an online order but completely forgot to apply the code to get 4x the points. Is there a way for me to still get the points for should I cancel my order and re-order to get the points? 
Thanks. 

[LaurieBT]

@PapaKarl24, I'm happy to check on this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!