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Post in Customer Support
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Forgot to add item

Hi there,

 

I forgot to add an item (Anastasia brow wiz) as well as 3 free samples to my order earlier and was wondering if it was still possible to add it as I would prefer not to pay for shipping!

 

Thank you so much!

Hayley

Re: Forgot to add item

Hi @HayleyAnn. Once an order is placed, we cannot modify it. We can request to cancel it, but that request is not a guarantee. If you like, you can go in-store to return the items for a refund, or m ail the items back to us. Visit www.sephora.com/returnlabel to print the prepaid shipping and drop it off at your nearest post office.

 

xo,

jamila

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