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Post in Customer Support
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Anonymous Insider

Forgot the email associated with my phone number

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Hi! A few years ago I opened a Sephora account with my phone number but forgot the email associated with it. I opened this account but when I go into a Sephora and use my phone number my points go to an account which I don’t remember- so now I have to give them my full email during check out. I’m not sure if the other account can be closed since I don’t need 2 accounts. Is there a way for my points be transferred and phone number from that account be linked to this account? 

Re: Forgot the email associated with my phone number

Im having the same issue. can anyone help?

Re: Forgot the email associated with my phone number

Hi @Taylorspriggs1 I'm sending you a PM to assist!

Re: Forgot the email associated with my phone number

Hi! Can you help me with the same issue? 

Re: Forgot the email associated with my phone number

@Krysss98 I will send you a PM to help. 

Re: Forgot the email associated with my phone number

hi i have the same issue can you please help me out thank you

Re: Forgot the email associated with my phone number

@miinkii We will be happy to help.  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

Re: Forgot the email associated with my phone number

hi can you also help me with this?

Re: Forgot the email associated with my phone number

Hi @guneetsondhi I'm sending you a PM to assist!

Re: Forgot the email associated with my phone number

Hi! Could you help me with the same issue? 

Re: Forgot the email associated with my phone number

@Anonymous I will send you a PM to help. 

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