FleetOptics

[OleksandraST]

Fleetoptics is the worst! I really do not get why Sephora is using them. This is the most unrealiable delivery provider and their service and tracking is a mess. 
How to destroy company reputation - just use FleetOptics. Also I noted that Sephora turned off their life chat and it is impossible to get at the line with them. This is worst experience I have faced so far and it so disappointing! Specially spending so much in Sephora. 

[DaneeBT]

@OleksandraST I'm sorry to hear about this and will share your feedback regarding Fleet Optics with the appropriate team. Additionally, our Live Chat is currently up and running. I recommend waiting a few moments for it to show as available. If it does not show as available after waiting a few moments, this means that all agents are assisting other clients and we recommend checking back later.

It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. If you need assistance with an order, please send me a private message with your order number and details of the issue or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance.