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Flash shipping = 10 Day Shipping?

Is there a glitch in the Sephora tracking module? 

 

I am a Rouge with Flash Shipping subscription. 

I placed an order on Aug 14th 2020. Order invoice shows that I selected "Flash Shipping", yet tracking states delivery is estimated on Aug 24th 2020! 10 days after ordering!

 

Since when did "Flash Shipping" become "10 Day shipping"? 

Re: Flash shipping = 10 Day Shipping?

Hi @bunbary,

 

Sorry to hear about that! I will send you a PM in just a moment.

 

Always,
Danee

Re: Flash shipping = 10 Day Shipping?

Thank you for your response. This must be a Sephora website glitch then. As you can see, the image shows the 24th. -2020-08-17 16_23_25.png

Re: Flash shipping = 10 Day Shipping?

I'm sorry for the mixup! It should update on your end soon. If you don't receive your package by 8/14 by the end of the day please let me know.

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  • -2020-08-17 16_23_25.png