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Post in Customer Support

Flash Shipping Very Late

Hi! I just bought the Flash subscription with my recent purchase, which is supposed to be 2 business days. I ordered on Saturday, Aug 3rd (which I know is not a business day), but my order just shipped today (Tuesday) and the expected delivery is Friday, Aug 9th! That is definitely not 2 business days. I was really hoping to try out my new products before I travel, but I don’t think that’s going to be possible since my order will be delivered much later than expected. I’m wondering if this is a one time thing or if I should not re subscribe next year. Anyone have any thoughts? I attached a screenshot of the tracker below that says 3 days left. Thanks so much! Serena

Re: Flash Shipping Very Late

Hi @serenasim, I'm very sorry to hear that! I am sending you a private message to further assist. 

 

Best, 

Kevin

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