Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

First Order in Limbo...

... but 2nd order received within 4 days

 

Hi there. There has been no update or movement on my Nov 27 order since Dec 3; tracking and the Sephora site says it should have been delivered by now (Dec 15). I don’t understand - I made another order on Dec 5 (evening) and received that one on Dec 9 (mid-afternoon) so, what the hold up with my Nov 27 order? Can someone please help me?

Tags:

Re: First Order in Limbo...

@hscime I will look into this for you and send you a PM.

1 Reply
Conversation Stats
  • 1 reply
  • 127 views
  • 0 Hearts Given
  • 2 Contributors
testing