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Anonymous Insider

Fenty Beauty by Rihanna Bright Fix Eye Brightener Concealer

I just received an order, which I made mainly to try Fentyl's new concealer.  I really like the product, but I made a bad choice of shade!  Much too dark.  I have chosen the shade I want and put it in my shopping bag.  Can I get it without buying a new one?  If so, do I mail the other one back to you?  I have never had to return or exchange anything before.  I would appreciate a response soon.  I am anxious to start using the product in the right shade.  Thank you in advance for your time and attention.

Re: Fenty Beauty by Rihanna Bright Fix Eye Brightener Concealer

Hi @Anonymous,


Our Distribution Center doesn't process exchanges. You are welcome to send back the unwanted item back to us for a refund and place a new order for the correct shade if you'd like. For info regarding our return/exchange policy, please visit https://www.sephora.com/returns-exchanges

 

Always,
Danee

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