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Post in Customer Support
Anonymous Insider

Fenty 300 .

So When I went in Sephora , I asked the girl to get my color . I guess it’s my fault for not trying it on first . But at first it did seem like my color but when I had it all on it wasn’t my color . It’s a little dark for me . I’m like 2 shades lighter .

 

I just dislike how they see your ethnicity and think oh she’s a dark shade . No look at my skin color first . So now I just have it laying there on my counter 😞 

Re: Fenty 300 .

Hi @Anonymous,

 

I'm so sorry that the Fenty Beauty foundation wasn't a close shade match! You are welcome to return or exchange the item at your local Sephora store with your receipt. If you longer have your receipt, a Cast Member may be able to look up the transaction using your Beauty Insider account information.

 

You can find Sephora's Returns & Exchanges policies for more information here! > https://www.sephora.com/returns-exchanges

 

- Laurie

RE: Fenty 300 .

You can return any product to Sephora even if you used it as long as it’s within 3 months. Also the fenty foundation does oxidize about a shade once it’s dry. I also had to bring mine back for a shade lighter. Defiantly try it on in store and check in the mirror again after 5 mins to make sure it still matches @lizbethseleon
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