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Post in Customer Support
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Feeling disappointed - missing sample

I'm pretty disappointed. I was looking forward to getting my order delivered all day only to find when it arrived this evening, the sample I ordered was not included in my order. They didn't offer an alternative or an explanation. It was listed on the bill, but not included in my delivery. 😢

Re: Feeling disappointed - missing sample

Hi @Nis14

 

I'm sorry to hear about this! I will send you a PM to assist.

 

Always,

Danee

Re: Feeling disappointed - missing sample

Hello, Thank you for your reply. I called in last night. I've since re-ordered this sample, so I hope it comes this time! 

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