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Post in Customer Support
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Favorites in the app

Where did the my favorites section go with all products I like and have/ might buy??? Please bring back a lot of the old app. If it ain't broke don't fix it. I wish I could uninstall this new version of the app and roll back to an earlier version where everything was available and worked. Thank you.

Re: Favorites in the app

I'm not sure what other favorites list you're referring to, but both the Sephora app and website have the Loves list, where you can 'love' all your favorite products. It stores them and you can go back to it and see what you've loved.

Re: Favorites in the app

Thank you for your reply. Not talking about mobile website or desktop website but about the iOS app. Please see attached pics of menu of newest app. No "loves" menu or submenu anymore. Virtual Artist picture links also not working and even double on some pages. iPhone 7 iOS 11 developer beta 4. Any help or solution from Customer Care or anyone with any of these problems, please? Thank you.New iOS app menu part 1 (no "LOVES"/favorites)New iOS app menu part 1 (no "LOVES"/favorites)

 

 

New iOS app menu part 2 (no "LOVES"/favorites)New iOS app menu part 2 (no "LOVES"/favorites)

 

 

Virtual Artist links, left and right, do not workVirtual Artist links, left and right, do not work

 

 

Double menu bars links for Virtual Artist, both not workingDouble menu bars links for Virtual Artist, both not working

 

 

Re: Favorites in the app

Hi @gwynth

 

your favourites list is still in the iOS app, but it is a little hidden. See the little arrow next to your name and points? If you click on tha arrow, it will reveal a drop down menu with additional options. You want to tap on the Lists tab, and your favourites list is one of the Lists there. 

3 Replies
Conversation Stats
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Photos4
  • New iOS app menu part 1 (no "LOVES"/favorites)
  • New iOS app menu part 2 (no "LOVES"/favorites)
  • Virtual Artist links, left and right, do not work
  • Double menu bars links for Virtual Artist, both not working