Fake Sephora GC sold at Walgreens

[ebpsf]

My daughter received two GCs for her birthday. Both were purchased at Walgreens by friends.  When she went to redeem them yesterday, she was told that the cards are fake -- they only have 14 digit card numbers vs. 16 (on genuine cards).  Needless to say, one very unhappy 11 year old on her birthday today.  My research indicates that Sephora lists Walgreens as a location to purchase cards. Happy to photograph the cards and send them to you.  Please make this right.

[keelybt]

@ebpsf I'm sorry to hear that 2 of the digits are missing from your daughter's gift cards.  As long as you have the first 12 digits, we may be able to locate them in our system. It looks like your private messages are currently turned off. Please send me a private message with the gift card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service