Fail to input Canadian address

[andrezsy9]

I found that I can’t input a Canadian address when placing my order. I could save my payment method including a Canadian address but couldn’t when inputting delivery address:( Can anyone help??

[andrezsy9]

I mean it seemed to default my address is in the US😅(since there were only the US states), I was unable to change the country when inputting delivery address.

[DaneeBT]

Hi @andrezsy9 

Please make sure you are shopping on our Canadian website/app to ensure you're able to enter your Canadian address at checkout! On desktop, please scroll down to the very bottom of the site and select Canada as the region. If you're on our app, select your name towards the bottom of the app, select "app settings", then Canada! You should now be able to enter your Canadian address at checkout.

Regards,
Danee

[SportyGirly125]

@andrezsy9 @Did you make sure you are on the canada site and not The US?