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Post in Customer Support

Fail payment

I tried to order online from sephora using my debit card but it says error and my order wasn't able to proceed. However when i check my debit fund there's still a charge of that failed purchase . 

I really want my money back please help !!

Re: Fail payment

Hi @Rachel0504,


I'm happy to check on this and I'll send you a message shortly.


Best regards,


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