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Post in Customer Support
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FLASH Shipping Delay

Hello,

 

I went to place a FLASH Shipping order today, 3/11 (well before the 3pm PT deadline) and assumed it would arrive in two days on Friday. I was surprised when it said I would receive it on Monday, the 16th (I had no restricted items that would require ground shipping). I didn't want the products to sit over the weekend so I have decided to wait to place the order. 

 

I called Customer Support and the agent (who was very nice, by the way) thought it might possibly be because there are shipping delays all over due to issues with coronavirus. 

 

Has anyone else had issues recently with FLASH shipping taking longer than normal? Maybe the best thing to do is wait and place orders over the weekend and hope they arrive by Wednesday/Thursday?

Re: FLASH Shipping Delay

Hi @Vicster1,

 

Thank you for sharing feedback about the estimated delivery date for your order. Our shipping teams work to have orders delivered in a timely manner and I am sorry for any disappointment this has caused. I will share your feedback with our teams for review and improvements. 

 

Warm regards,

Laurie

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