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Post in Customer Support
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Expired product

Hi! I just received my order that I’ve got online snd the foundation expiration date is 3/2024 (Lancome foundation). How can I use something in the next months that is like expired? I thought that Sephora has a policy about expired products.  Lancôme Teint Idole Ultra Wear Care & Glow Foundation​ with Hyaluronic Acid 220C 

Re: Expired product

@Ella56A @MMaaaddyy This happened to me too! I haven’t been using it because I have been using a tinted moisturizer but wanted to start integrating it into my routine again. I purchased in December and the expiration says 2/24! My jaw dropped lol I never felt so duped. I’ve seen a few people say this now, so not sure what’s going on with Sephoras shelf life policy. I will definitely be checking expiration dates from now on!

Re: Expired product

Same! I purchased this foundation (different shade) last week for in store pickup, mine was expired too! 2/2024

Re: Expired product

Hi @MMaaaddyy Oh no! I'm sending you a PM.

Re: Expired product

Hi @Ella56A Oh no! I'm sending you a PM.

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