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Post in Customer Support
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Expired Samples

Hello, 

 

I know that this may not seem as big of a deal since after looking at other posts people have actually received full product that has been expired, but have others received samples that are expired? 

 

The samples I requested specifically have sunscreen in them because I want to be more proactive on sunny days, but even though it's just a sample, wouldn't it be counterintuitive to give an expired sample that's not as effective, and therefore turning away a possible sale? 

 

The samples feel nice on my skin, but I don't see the point if ultimately I get burned and it's because it's the product is expired and not because of a bad product?

Re: Expired Samples

Hi @Moewer1429, if the sample you received was expired, please send me a private message with your order number so that I can further assist! 

 

Regards, 

Kevin

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