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Post in Customer Support
andeemorris49
NEWCOMER I Insider
a month ago
a month ago

Exchange

I bought some powder - but it wasn’t attached to my account. I need to exchange it for a diff. Color. How do I find my receipt in my email? 

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LaurieBT
MOD Rouge
a month ago
a month ago

Re: Exchange

Hi @andeemorris49, thank you for reaching out! Proof of purchase is needed for a return or exchange. If the purchase is not attached to your Beauty Insider account, the store would need a copy of the receipt. For more details, please visit: https://www.sephora.com/beauty/returns-exchanges 

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