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Post in Customer Support

Exchange

Hi, 

 

I was just wondering if I got the wrong shade order online, if I could take it in store and exchange it for the correct shade ? 

 

Thank you ! 

 

#MakeupForever

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Re: Exchange

Hi @Alishaaas,

 

Yes, you can! Exchanges can be processed in stores within 60 days of purchase. This includes items that were purchased online. You can view the full return policy here: https://www.sephora.com/beauty/returns-exchanges

 

Best,

Laurie

Re: Exchange

Hi I have the same problem, with my shark FlexStyle that the oval brush falls when I use it on my hair๐Ÿฅบ and itโ€™s impossible to get it right, I got it on the Sephora sale, How can I get an Exchange?! Please help 

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