Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
nuggiesontherun
NEWCOMER I Vib
‎04-18-2024 05:58 AM
‎04-18-2024 05:58 AM

Exchange

I presently bought an item from Sephora but when I got home I saw that it was missing the product can I exchange it for the same thing. I have the receipt and the empty package.

Labels:
Reply
2 Replies
DaneeBT
MOD Rouge
‎04-18-2024 08:23 AM
‎04-18-2024 08:23 AM

Re: Exchange

Hi @nuggiesontherun oh no! Please contact the Sephora store directly for further assistance. I'm sorry for this experience. 

0
Reply
lmaster
HALL OF FAMER V Rouge
‎04-18-2024 06:52 AM
‎04-18-2024 06:52 AM

Re: Exchange

@nuggiesontherun I would contact customer service

0
Reply
2 Replies
Conversation Stats
  • 2 replies
  • ‎04-18-2024 05:58 AM
  • 596 views
  • 1 Hearts Given
  • 3 Contributors