Exchange without receipt

[judyfrutti]

hiya, I bought a perfume in store for my boyfriend and got a printed receipt I have since thrown away. I am now abroad and he tells me the bottle is leaking, is there anyway he can exchange his gift in store for another of the same perfume without me or my receipt present?

[LaurieBT]

Hi @judyfrutti,

I'm sorry to hear this! The store should be able to help with an exchange if they can verify the purchase through your Beauty Insider account information, and within 60 days of purchase. For the full return policy please visit: https://www.sephora.com/beauty/returns-exchanges

Warm regards,

Laurie