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Post in Customer Support
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GdogR
NEWCOMER I Vib
โ€Ž01-04-2023 05:33 PM
โ€Ž01-04-2023 05:33 PM

Exchange for a damaged product

I got a Christmas skincare gift set that I received dried out and pre-opened. Can i return/exchange it for a new one? I have the receipt from the person who gave me the gift ๐Ÿฅบ

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DaneeBT
MOD Rouge
โ€Ž01-05-2023 07:33 AM
โ€Ž01-05-2023 07:33 AM

Re: Exchange for a damaged product

HI @GdogR

 

I'm sorry to hear that! As you have the receipt, you will be able to return/exchange the item at your local Sephora store within our return/exchange policy timeframe. You can view our policy here:

 

https://www.sephora.com/returns-exchanges

 

Regards,

Danee

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  • โ€Ž01-04-2023 05:33 PM
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