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Post in Customer Support
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Exception with FleetOptics. No update or communication

Hello,

 

My package was supposed to arrive on the 6th of Jan around 2pm, however I was updated that there was an exception (they say a delivery delay) at 6:30am last Friday. 

 

I'm not concerned with a late package, but am worried that there haven't been any updates since then, which has been about 3 business days.  I have tried calling, but nobody picked up for 20 mins. Also on their tracking page, they say that they currently have no backlog..

 

What should I do? Is it lost, should I try to get a refund?  I've not been impressed by Fleetoptics in the past, as their communication is non-existent. Any help would be appreciated, thank you 🙂

Re: Exception with FleetOptics. No update or communication

HI @MissKitty4563,

 

Oh no! I will send you a private message to assist you.

 

Always,
Danee

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