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Post in Customer Support
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Exception on delivery

Hi,

When I check my order status, it's marked as "exception". I was home all day yesterday and did not get any packages, no one came to the door, and no delivery trucks passed by my house. Will they try to deliver it again or do I have to call someone about the package ??

Re: Exception on delivery

Hi @pauliinaac,

 

I’m very sorry to hear this. I’ll take a look now and will send you a private message shortly. Thank you! 

 

Best,

Laurie

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