Even Exchange

[Nadooy]

Hello, I bought a kerastase shampoo but with sulfates. I used it once and want to return it because my stylist doesn’t want me using sulfates. I bought it as auto replenish and I had some credit from Sephora. I’m going to return it for the exact same item but without sulfates. It’s the same price, will Sephora store do an even exchange?

[DaneeBT]

Hi @Nadooy Our Sephora store will be able to assist with an exchange as long as it is returned within 60 days of purchase! Additionally, we are only able to accept unused and gently used items. For more information regarding our return/exchange policy, please visit  https://sephora.com/returns-exchanges