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Post in Customer Support

Error when submitting new look

Hi, I'm trying to add a look to my gallery and I keep getting an error with it. It won't let me submit.

Re: Error when submitting new look

Hi @Mechart

 

Sorry to hear about this! Have you tried clearing your cache and cookies? This might help fix the issue 🙂

 

Bisous, 

 

Sian

Re: Error when submitting new look

I finally got it to post, after leaving off a particular item that Sephora no longer carries (even though it comes up in the product list).

 

But I submitted a second one after that, which uploaded completely fine, no issues.

 

Until I checked my profile today and that second look post is GONE. I should have four looks posted but I only have 3. The last one I posted has been deleted somehow.

Re: Error when submitting new look

I did so and still get the same error.

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