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Post in Customer Support
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joannawolosz
NEWCOMER I Rouge
‎08-27-2019 10:28 AM
‎08-27-2019 10:28 AM

Empty box without the product.

Hello. I just received my package and one of the products is missing... I got just empty box and mascara wasn't there.. What can we do about it?
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DaneeBT
MOD Rouge
‎08-27-2019 11:08 AM
‎08-27-2019 11:08 AM

Re: Empty box without the product.

Hi @joannawolosz,

 

I'm so sorry to hear your mascara was missing from your package! I'm going to send you a PM to assist further.

 

Always,

Danee

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  • 1 reply
  • ‎08-27-2019 10:28 AM
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