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Post in Customer Support
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Anonymous Insider

Empty Package

I ordered the urban decay spray and the belif hydration set, when I got my package there was only a bunch of paper and samples inside it! Is this normal for Sephora?

Re: Empty Package

Hi @Anonymous, 

 

Sorry to hear about this! I can look into this for you but I am experiencing technical difficulties. If you are able to, please send me a private message with this message and order number. If you are not able to send me a message, please give us a call for assistance. Thanks!

 

Best, 

Mali

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