Empty Bottle Arrived

[brite2]

I ordered a topical Vitamin C serum and when the bottle arrived it was completely empty. Not even a drop of product. I tried to contact customer support but the live chat isn't working. I am not sure what to do, I just want a refund on the product.

[keelybt]

@brite2 Oh no!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service You can adjust your account settings (the gear icon) on a desktop or mobile web browser.
 

[brite2]

Private message sent