Emails & Mail

[Cvkp]

Am I the only one who never received any mail offer for this sale nor an email with my code? I haven’t received anything on it. I’m not even able to go to the store if I wanted to because I have no card. Is there anything that can be done to help this?

[DaneeBT]

Hi @Cvkp,

I'm sorry to hear you didn't receive an email regarding our Beauty Insider Appreciation Event! I've refreshed your subscription. Please add us to your address book or safe senders list so you don't miss an email: customerservice@beauty.sephora.com, shop@beauty.sephora.com and sephora@shop.sephora.com.

This promotion is valid between Fri 8/24 - Mon 9/3 for Rouge members and the promotion code is YESROUGE. If you'd like to shop in store, simply provide the Cast Member with your Beauty Insider account information and mention the discount at the cashwrap. You can find all the promotion details here:

https://community.sephora.com/t5/Customer-Support/Beauty-Insider-Appreciation-Event-2018/m-p/4114846

Always,

Danee

[bookwyrmm]

I haven't either, but I am just an Insider, so I have a few more days before I can shop.

[DaneeBT]

Hi @bookwyrmm and @karmarose,

You both should receive an email in the near future with information regarding our Beauty Insider Appreciation Event! You can also find all the promotion details here:

https://community.sephora.com/t5/Customer-Support/Beauty-Insider-Appreciation-Event-2018/m-p/4114846

Always,

Danee

[karmarose]

I haven't received anything either