Emails In French

[peggyopal]

Hello, 

my emails have been sent to me in French and I don’t know why.  My preferences say English. 

[keelybt]

@peggyopal I'm not able to reply to your PM, as they are not enabled on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser. I have reported this issue to our technical team, and you can expect to receive an email once it has been resolved. 

[keelybt]

@peggyopal I'm sorry to hear that!   It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service