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Post in Customer Support
Anonymous Insider

Email/Password Error

Unfortunately I’m having to use a throwaway account right now, but last night I got a notification saying my password for sephora was used in a security breach. 


When I tried changing my password on the app and got a confirmation email, I tried logging in again with the new password and told me there was an error with my email and/or password. I even deleted the app and tried changing my password off of the app and experienced this issue multiple times. Every time I change the password I still receive the same error message.

Re: Email/Password Error

Hi @Anonymous,


I'm so sorry to hear about this. I'll send you a PM in just a moment.




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