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Post in Customer Support

Egift scam

I bought one e-gift card Sephora sent me an email with no card, I had to call 866-286-1262 where I waited forever to be helped, my card got charged 3 times but the agent was very persistent that it was only twice and hung up on me. With this poor service I don’t know why people even shop at Sephora. Very very disappointed.

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Re: Egift scam

@aayukc I'm sorry to hear about this experience.  It looks like your private messages are currently turned off. Please send me a private message with your gift card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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