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Post in Customer Support
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hetsh
NEWCOMER I Vib
‎09-25-2023 06:20 PM
‎09-25-2023 06:20 PM

Egift card not activating

my cousin sent me an egift card which I got activation links via email and phone number. When I try to activate it, it asks me verify that I’m human and even after it is successful the website shows that challenge attempt failed. Can someone tell me how I can get my gift card?? 

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DaneeBT
MOD Rouge
‎09-26-2023 07:14 AM
‎09-26-2023 07:14 AM

Re: Egift card not activating

Hi @hetsh Oh no! All eGift Card purchases are made through our third party, CashStar. Please contact CashStar directly by phone at (866) 286-1262 between 8am and 12am (eastern time) or via email at SephoraGiftcardSupport@cashstar.com for further assistance. Thank you!

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  • 1 reply
  • ‎09-25-2023 06:20 PM
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