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Post in Customer Support
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Duplicate Samples

I totally get that samples run out and have to be substituted. I have never been bothered by this and have even discovered some great products I wouldn't have chosen for myself this way. But the order I got yesterday had one of my samples substituted for another sample I that I had picked, so I ended up with two. This seems a little counterintuitive since it exposes me to one less product, which is the purpose of samples.

Re: Duplicate Samples

@bookwyrmm,

 

Thank you for taking the time to leave your feedback about the samples that you received. I will be sure to share this with the appropriate contact within our company.

❤️ Melissa
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