Drunk Elephant C Firma Day Serum

[frangro]

I ordered the Drunk Elephant C Firma Day Serum on line this past week.  When I opened it, the serum was brown instead of the light orange it should be as the vitamin C has oxidized.  This is the second time this has happened to me in the past couple of months.  I am a Rouge customer and have been a Sephora customer for years.  I will return it in store however I wanted to tell you how disappointed I am.  I love Drunk Elephant products and feel that, as a luxury, expensive brand, they should have more quality control over their products and not send out inferior quality products such as this.  I might think twice before ordering their products again.  Thank you, Fran Groginsky

[DaneeBT]

Hi @frangro,

I'm so sorry to hear about the Drunk Elephant serum you received! I'm going to send you a PM to assist you.

Always,

Danee