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Post in Customer Support
fieldsofclover
BOSS I Rouge
‎09-05-2019 08:07 PM
‎09-05-2019 08:07 PM

Dr Gross 7x Challenge beauty offer problem

Hi @SephoraBIC , I've encountered the same problem as several other people... my DDG promo bag included 7 moisturizer foils but only 3 peels. 

 

This is clearly not what was advertised. How can we resolve the error? Thank you!

Screenshot_20190905-200300.png

 

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3 Replies
gingerleigh
RISING STAR III Rouge
‎09-06-2019 02:08 AM
‎09-06-2019 02:08 AM

Re: Dr Gross 7x Challenge beauty offer problem

Same problem here @SephoraBIC 

 

I don't understand why the promo went out with 3 pads instead of 7. They are supposed to be daily peel pads. 

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2 Replies
keelybt
MOD Rouge
‎09-06-2019 07:57 AM
‎09-06-2019 07:57 AM

Re: Dr Gross 7x Challenge beauty offer problem

@fieldsofclover and @gingerleigh I will send you a PM to help with this.

Reply
1 Reply
gingerleigh
RISING STAR III Rouge
‎09-06-2019 11:25 AM
‎09-06-2019 11:25 AM

Re: Dr Gross 7x Challenge beauty offer problem

Thank you! @keelybt 

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  • 3 replies
  • ‎09-05-2019 08:07 PM
  • 287 views
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