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Post in Customer Support
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Ivanavf1
NEWCOMER I Vib
‎08-02-2024 02:08 AM
‎08-02-2024 02:08 AM

Double charge on credit card but order not placed

I saw on my credit card statement that my card got charged twice, but my order never went through and just stayed in my card, I paid via PayPal. I’m hoping this gets fixed on its own, but I'm leaving this here to document what happened in case it doesn’t.

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DaneeBT
MOD Rouge
‎08-02-2024 07:16 AM
‎08-02-2024 07:16 AM

Re: Double charge on credit card but order not placed

@Ivanavf1 Oh no! It looks like your private messages are currently turned off. Please send me a private message with your registered email address, date of your order attempt, and amounts you're seeing on your Paypal or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

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  • 1 reply
  • ‎08-02-2024 02:08 AM
  • 392 views
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  • 2 Contributors