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Post in Customer Support

Double Points Not Received

Hello! I took advantage of the "Earn 2x the Points on Skincare Through 1/22" promotion by ordering something on Friday, but I only received the standard amount of points. It's been over 24 hours, so I thought I would post here for assistance. I can't call Customer Service at the moment due to a sore throat (it hurts too much to speak). Any help would be greatly appreciated!

Re: Double Points Not Received

Hi @aberrationofsel,


I'm sorry to hear this! I'll take a look now and will send you a private message to assist shortly.


- Laurie

Re: Double Points Not Received

Thank so much, Laurie! You were an amazing help! 🙂

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