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Post in Customer Support

Does the points multiplier event help you level up?

I was going to make a purchase for more points with the intention of going to the next insider tier while spending less money. Now I’ve just considered that maybe it doesn’t work that way. Can anyone help explain it to me? Is this event purely for point earning and does not really multiply for the track to the VIB and Rouge tiers?

Re: Does the points multiplier event help you level up?

Hi @savysmilesalot,


I'm happy to clarify! Your status (Insider, VIB, or Rouge) is determined by your spend within one calendar year, and it is not determined by your points.


All clients start out as Insiders. Clients who spend $350 in one calendar year (or by the end of 2020) will qualify for VIB status, and clients who spend $1,000 in one calendar year will qualify for Rouge status. 


Your spend will apply to the subtotal of your purchases and it does not include shipping costs or taxes. I hope this is helpful! 


Warm regards,


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