Does Sephora no longer accept PayPal?

[Anonymous]

Hi, I was trying to place an order and realized PayPal is no longer an option for payment. Is paypal no longer accepted?

[JaneanBT]

Hi @Anonymous, 

Paypal is not an option on the Sephora app but it is on Sephora.com. I hope this clarifies. 

Best Wishes,

Janean

[Anonymous]

Hi, i’m Aware that it’s not available on the app. I placed lots of order on Sephora.ca and there is always a PayPal payment option but today, the option is no longer available. I don’t like to use my credit card online as I feel PayPal is a safer method for me. Please advise? There is only a credit payment option on Sephora.ca just like the app today. I placed an order last night and PayPal was still available. 

[JaneanBT]

Thanks for clarifying. I am seeing Paypal as a payment option on Sephora.ca. I am going to send you a private message so that I can further assist you. Thanks! 

[Halsey712]

I am having this problem now too. I'm on my desktop @ sephora.com and only credit cards are showing up as payment options. Paypal is not available as a selection. Help!  The VIB Rouge sale starts tomorrow.

[BlondeHeathen]

Same here. I am unable to pay for my items with PayPal, as it doesn't give me the option to. I am trying to pay using my credit card, and it keeps saying there is a payment error and to check the number and CVC on my card even though they are all correct. Getting super frustrated.

[BlondeHeathen]

So I found this:https://community.sephora.com/t5/Oh-Canada/what-happened-to-the-PayPal-option-at-checkout/m-p/461377...

Apparently, the PayPal option isn't available when there is a HAZMAT item in your cart that has to be shipped ground. I had one in my cart and as soon as I removed it, the PayPal option was available to me. This is probably the dumbest thing I have ever heard of. And still doesn't explain why the system wouldn't accept my credit card payment even though all the info is correct and has been a credit card on my profile that I have used before.