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Post in Customer Support

Disappointing Shopping Experience at Sephora Middle East

I had the worst experience at Sephora Middle East a while ago. I was just trying to shop for some new makeup, and these two employees were following me around like I was about to rob the place. And they didn't even ask if I needed any help... I ended up overhearing them whispering about me, and I could hear them say something about keeping an eye on me because I had a lot of stuff in my basket. It was so embarrassing and frustrating. I felt like a criminal or something. I've never felt so uncomfortable in a store before. I'm definitely not going back to that Sephora ever again.

Re: Disappointing Shopping Experience at Sephora Middle East

@Mashael1999 I'm so sorry to hear about this! At this time, we, www.sephora.com, are only able to handle inquiries and complaints for our US and Canadian websites and stores. I recommend contacting https://www.sephora.ae/ directly to share the details of your experience.

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