Direct Mail

[Twix101]

I see that many customers receive freebies, gifts or samples in the mailbox. I have not yet gotten any mail from Sephora. How does that work?

[LaurieBT]

Hi @Twix101,

I recommend ensuring that you are subscribed to Sephora's promotional emails to learn about new promotions and offers as soon as they are announced! I apologize that physical mailers may be more limited. I'll take a look at your subscription settings, and I'll send you a private message to assist. Thank you!

Best regards,

Laurie

[ChloeeHTX]

I dont get any mail from sephora i only get emails from sephora i would like to recieve physical mail

[DaneeBT]

@ChloeeHTX We no longer send out physical mail, only emails. I'm sorry about that!