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Post in Customer Support
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Dior hilighter broken upon arrival

Spoiler
 

I bought the Dior hilighter palette for my mom’s birthday online only to find out when I opened the package that it came broken. Considering that it was 75$ I I was expecting it to arrive without any damage so I was very disappointed since I am a very loyal Sephora client and never had problems with online purchases.

Does anyone know how and where to get a replacement or a refund?

Thanks for any help

Re: Dior hilighter broken upon arrival

@rocky885 sorry to hear that! I'm sending you a PM. 

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